905.885.8151

Urgent Care

At Ganaraska Animal Clinic, we understand how stressful it can be when you are experiencing an emergency with your pet. We have a veterinarian and support staff on duty five days a week trained and equipped to handle any urgent care your pet has. Usually, an emergency team consists of at least one veterinarian and several technicians working together to save a pet’s life.

Emergencies can be anything from toxin exposure, hit-by-car or other trauma. Hyperthermia/hypothermia, respiratory distress, or any other symptoms that may cause your pet’s health to deteriorate very quickly. It also includes distress or unresponsiveness. If you see these things, your pet needs IMMEDIATE attention, and you should call us immediately. This is not a comprehensive list! If you are unsure, don’t hesitate to contact us, and our reception team can triage the symptoms and advise accordingly.

Urgent care is considered cases that should be seen THAT SAME DAY, and include things like: acute and severe vomiting and diarrhea, inability to urinate or defecate, eye injuries, hot spots, seizures, bleeding that will not stop, bruising with no cause, pale gums, broken limbs, or crying out in pain. Since this is not an exhaustive list, please call us, and we will triage you on the care needed and its timeliness.

Last updated: Nov. 25, 2022

Dear Clients,
As of Monday June 20th 2022 this clinic will be removing our mask requirement for both staff and clients. We are moving to the “your choice” model. Our team understands that COVID-19 is not going away anytime soon, and want to respect both our staff and clients' right to choose. That being said, we are still maintaining the below protocols:

  • Maximum 5 clients in the reception area at a time.
  • 1 client is permitted in the exam room with their pets for doctor appointments.
  • Curbside is still an option for all clients. Please advise our reception team.
  • You may also come directly into the reception area with your pets for all appointments now without calling in first. Please ensure you are mindful of our capacity limit of 5.

    Please note our hours of operation:
    Monday to Friday 8:30 am - 5:00 pm
    Closed for lunches 1pm - 2pm
    We are closed all weekends and holidays.

    As always, we thank you for your patience and understanding, and we look forward to serving you and your furry family members!

    Your dedicated team at Ganaraska Animal Clinic