905.885.8151

Urgent Care

At Ganaraska Animal Clinic, we understand how stressful it can be when you are experiencing an emergency with your pet. We have a veterinarian and support staff on duty five days a week trained and equipped to handle any urgent care your pet has. Usually, an emergency team consists of at least one veterinarian and several technicians working together to save a pet’s life.

Emergencies can be anything from toxin exposure, hit-by-car or other trauma. Hyperthermia/hypothermia, respiratory distress, or any other symptoms that may cause your pet’s health to deteriorate very quickly. It also includes distress or unresponsiveness. If you see these things, your pet needs IMMEDIATE attention, and you should call us immediately. This is not a comprehensive list! If you are unsure, don’t hesitate to contact us, and our reception team can triage the symptoms and advise accordingly.

Urgent care is considered cases that should be seen THAT SAME DAY, and include things like: acute and severe vomiting and diarrhea, inability to urinate or defecate, eye injuries, hot spots, seizures, bleeding that will not stop, bruising with no cause, pale gums, broken limbs, or crying out in pain. Since this is not an exhaustive list, please call us, and we will triage you on the care needed and its timeliness.

Last updated: July 13, 2021

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!

NOTE: Due to the COVID-19 restrictions and limited staffing, we are unable to take new clients at the moment. We sincerely appreciate your kindness, patience and understanding during this time.

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

We are still operating curbside only for appointments and the pickup of medication and food. Please call the office at 905.885.8151 to let us know that you have arrived and wait for further instructions. Please do not leave a message if you are in the parking lot. Continue to call until you reach a receptionist. If you do not have a cell phone, please knock on the door. Please also let us know in advance so we can note it on the appointment. We accept debit and credit as the preferred payment method, however we continue to accept cash or check!

3. OPERATING HOURS

We are OPEN with the following hours:

  • Monday to Thursday: 8:30 am - 6:00 pm
  • Friday: 8:30 am - 2:00 pm
  • Saturday - Sunday: Closed
  • Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

    - Your dedicated team at Ganaraska Animal Clinic