Last updated: Last updated: October 7th, 2021
Please see below in regards to our current Covid 19 protocols. We are happy to announce our clinic will be entering in the first phase of our reopening plan.
Beginning October 12th 2021, we will be allowing clients into the clinic for food and medication pickup only. Doctor or technician appointments will still be run curbside for the time being. We will still offer the curbside option for food and medication if requested.
1. The following protocols will be in place for those entering the building: - Maximum 3 clients in the building at a time. - Please do not crowd either doorway as our staff still need easy access in and out with animals. - Please continue to pre-order food and medication to make it an easier and quicker process, and to ensure we have what you need in stock before you come to the clinic. - We accept debit and credit as the preferred payment method, however we continue to accept cash or check.
2. The following protocols are still in place for all appointments (technician and doctor): - We are still operating curbside only for appointments. - Please call the office at 905.885.8151 to let us know that you have arrived and wait for further instructions. Please do not leave a message if you are in the parking lot. Continue to call until you reach a receptionist. - If you do not have a cell phone, please knock on the door. Please also let us know in advance of your appointment so we can make a note. - We accept debit and credit as the preferred payment method, however we continue to accept cash or check. Why are we not opening for appointments yet? - Fully opening is our ultimate goal, however, for the safety of our staff, and clients, allowing food and medication pickup seems the first logical step to limit everyone's exposure. - We hope this step will also alleviate some of the strain on our phone lines and those trying to reach us. - Allowing clients in for food and medication pickup will speed up the amount of time many clients are waiting in the parking lot for this reason.
3. Hours of Operation
Monday to Friday 8:30 am - 6:00 pm
We are closed all weekends and holidays.
As always, we thank you for your patience and understanding, and we look forward to seeing you and your furry family members again very soon!
- Your dedicated team at Ganaraska Animal Clinic